PACS Project Manager/ PACS Administrator

As PACS Project Manager/ PACS Administrator you’ll be responsible for the Project Management, Product Delivery, Pre-Sales, support, implementation and training for Imaging Department staff and all referring physicians on the Picture Archiving and Communications Systems (PACS).


  • Facilitates customer requests within their scope and acts in program quality role while monitoring the timely delivery based on the customer objectives and departmental priorities.
  • Work closely with stakeholders (i.e. business unit personnel, business experts, other staff, vendors, and suppliers) to understand and document project business and system requirements.
  • Responsible for proactively conducting interviews with all stakeholders to elicit detailed functional and system requirements managing the requirements throughout the course of the project.
  • Provide product demonstrations, trainings, and customer support to client.
  • Clearly communicates complex system design and/ or workflow processes to end users.
  • Ability to understand clinic workflow and issues and provide solutions based on the requirement of the clinic/ clients
  • Properly document any change requested by client and to communicate it effectively to the development team
  • Delivers optimization training as updates occur and provides one-on-one efficiency training as requested.
  • Participates in system upgrades through analysis, testing and development of documentation to support workflows and procedures.
  • Designs learning materials, demonstrations, and simulations
  • Attends meetings, participates in workgroups and/ or serves on committees.
  • Demonstrates enthusiasm and professionalism when collaborating with team members and other employees.


  • Plan and implement projects according to industry standard and PMP Implementation methodology
  • Help define project scope, goals and deliverables
  • Define tasks and required resources
  • Collect and manage project team
  • Manage budget
  • Create schedule and project timeline
  • Track deliverables
  • Support and direct team
  • Lead quality assurance
  • Monitor and report on project progress
  • Present to stakeholders’ reports on progress as well as problems and solutions
  • Implement and manage change when necessary to meet project outputs
  • Evaluate and assess result of project

Knowledge, Skills, and Abilities: 

  • Bilingual (English/Arabic)
  • Project Management Skills
  • Network Administration Skills
  • DICOM Familiarity
  • HL7 Standard Knowledge

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